Responsible Gaming —
Play with Safety
At facial988, we believe entertainment should always be enjoyed safely and mindfully. Our responsible gaming policy is always in place to protect you.
What is Responsible Gaming at facial988?
Responsible gaming means keeping entertainment in its place — never letting it become a burden or a problem. facial988 is committed to creating a safe, transparent, and enjoyable environment for players in Bangladesh. We want you to play with a clear head, within the right budget, and of your own free will.
Online gaming can be a healthy form of entertainment if you follow a few simple rules. Problems arise when gaming becomes driven by emotion or habit. At facial988, we provide various tools and support to help you recognise that line and stay in control.
On this page you will find information about: the age policy, setting deposit limits, time-out, self-exclusion, signs of problem gambling, and how our support team can help you.
Key Responsible Gaming Tools
facial988 gives you full control over your own gaming. The tools below can be used directly from your account.
Setting Deposit Limits
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it will not be possible to deposit beyond that amount — this is the most effective step for managing your budget.
Time-Out
Need a short break? You can take a time-out from 24 hours up to 30 days. During this period, accessing your account or placing bets will be completely disabled.
Self-Exclusion
If you want a long-term break from gaming, choose the self-exclusion option. You can keep your account closed for a minimum of 6 months or permanently.
Reality Check Reminders
After a set period of play, a gentle break reminder will appear on screen. This will remind you how long you have been playing and help you stay aware.
Transaction History
View a complete history of all your deposits, withdrawals, and bets at any time. This helps you stay informed about your spending patterns.
24/7 Support
Our Bangla-speaking support team is available around the clock for any issue. Contact us via live chat for advice on responsible gaming.
For Ages 21 and Above Only
All services at facial988 are for individuals aged 21 and above only. Age is verified during registration. If you know that a minor may be able to access your account, please secure your account immediately or notify our support team.
Activate parental controls on your device to protect younger family members and keep your account password secure.
Recognising the Signs of Problem Gambling
Responsible gaming means knowing yourself. If any of the signs below appear in your behaviour, it is a signal that the time has come to seek help.
You are developing a tendency to bet more money than intended and finding it difficult to stop.
You feel a repeated urge to keep playing in the hope of recovering losses ("chasing losses").
Gaming feels more important to you than family, friends, or work.
You are hiding your gaming habits or spending from family or friends.
You are placing bets using money meant for essential expenses (rent, your child's education costs).
You feel restlessness, irritability, or anxiety when you are not gaming.
You are borrowing money or taking on debt to place bets.
If even one of the above signs applies to you, do not delay — contact our 24/7 Live Chat Support right away. Our team is always ready to help in Bangla. You can also reach us by email: [email protected]
Some Simple Ways to Stay Safe
Set Your Budget in Advance
Decide how much you will spend before each session. When that amount is used up, stop playing — do not spend extra money in the hope of winning.
Monitor Your Time
Pay attention to how long you have been playing. Avoid long unbroken sessions and take regular breaks.
Do Not Play Under Stress
Avoid gaming when you are distracted, stressed, or feeling low. Making decisions with a clear head leads to better outcomes.
Talk to Someone You Trust
Have an open conversation with family or a trusted friend about your gaming habits. The people close to you are your greatest support.
What We Ensure
Every player's age is verified during the registration process. Accounts cannot be opened by anyone under the age of 21.
All bonus terms, wagering conditions, and payment policies are published with full transparency. There are no hidden charges.
Your personal and financial information is kept secure using SSL encryption and advanced security technology.
All games are operated through verified software providers. Results are determined by a Random Number Generator (RNG), so every outcome is fair.
Approved withdrawal requests are typically processed within 1 hour. The minimum withdrawal amount is ৳1,000.
Any request related to responsible gaming is processed with the highest priority — via 24/7 live chat and email.
Common Questions About Responsible Gaming
Enjoy Safely at facial988
Play responsibly and enjoy our extensive game lobby, cricket betting, and slots.
Need help? We are always here
Our Bangla-speaking support team is available 24/7 on live chat for any questions or assistance related to responsible gaming. Email us at: [email protected]
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